Privacy Policy — Shubhavni SmartFarms
Last updated: June 2026
Who We Are
Shubhavni SmartFarms is an agri-food brand based in Mainpuri, Uttar Pradesh, India. We grow aeroponic saffron and process stone-ground spices, which we sell directly to customers through our website at https://shubhavni.com. We are FSSAI licensed and were featured by NITI Aayog for Saffron Innovation.
For any privacy-related queries, contact us at: [email protected] or via WhatsApp at +91 82184 44545.
What Personal Data We Collect
When you place an order, create an account, or contact us, we collect the following information: your name, delivery address, phone number, and email address; payment information processed securely through Razorpay (we never store your card details); your order history and product preferences; and your IP address and browser information for security and analytics purposes.
How We Use Your Data
We use your personal data only for the following purposes: processing and delivering your orders; sending order confirmations and shipping updates; responding to your queries or complaints; improving our website and products; and sending promotional offers or newsletters — but only if you have opted in, and you can unsubscribe at any time.
Who We Share Your Data With
We share your data only where necessary. We share your payment details with Razorpay to process your transaction securely. We share your name and delivery address with our courier and shipping partners to fulfil your order. We use Google Analytics (via Site Kit) to collect anonymised website usage data to help us understand how visitors use our site. We do not sell, rent, or trade your personal data to any third party for marketing purposes.
Cookies
Our website uses cookies to improve your browsing experience. We use essential cookies needed for the website and shopping cart to function, analytics cookies via Google Analytics to understand site traffic (anonymised), and preference cookies to remember your login and cart contents. You can disable cookies in your browser settings, though some features may not work correctly if you do.
How Long We Retain Your Data
Order and customer data is retained for 3 years for accounting and legal compliance purposes. If you request deletion of your account and data, we will action this within 30 days, except where we are legally required to retain certain records.
Your Rights
You have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data (subject to legal retention requirements), and withdraw consent for marketing communications at any time. To exercise any of these rights, please contact us at [email protected].
Compliance with Indian Data Protection Law
Shubhavni SmartFarms complies with India’s Digital Personal Data Protection Act (DPDPA), 2023. As a Data Fiduciary, we collect and process your personal data only for lawful purposes with your consent. You have the right to nominate a person to exercise your rights on your behalf in case of death or incapacity. To raise any grievance regarding your personal data, contact us at [email protected]. We will respond to all grievances within 30 days.
Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. All payments are processed through Razorpay’s PCI-DSS compliant gateway — we never see or store your full card details.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.
Contact Us
Shubhavni SmartFarms
Mainpuri, Uttar Pradesh — 205001
Email: [email protected]
WhatsApp: +91 82184 44545
Website: https://shubhavni.com